- A potential resource that showed off other resources; programs; and opportunities available in the local community to support clients, including speakers of Arabic (and possibly other languages)
- Relationship-based
- Time limited
- Socially interactive
- Detail-oriented
- Culturally responsive
- Warm(th)
- Empathetic
- Human(ness)
- A learning language
- Potentially, a growth language
- Caring people
- A balance between total diversity and total universality
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